Introduction We at kantronics are very greatfull for shopping with us . But due to some circumstances you may need to return or ask for refund on products you purchased. Here are our condition for accepting returns on items you purchased.
Return period and conditions.
We accept returns for products within 3 days of delivery with notification to the office, however we shall not accept returns beyond that set period . This are the accepted reason for returns.
1. Size is correct but doesn’t fit well how you expected – All products except mobile phones
2. Items stopped working -All products
3. Product received broken -All products
4. Product with missing parts -All products
5. Product received used/ seems fake -All products
6. Wrong product model, size , colour – All products
N/B we shall accept products that are in good condition as they were with everything it comes with.
Products like memory cards , glass protector, charger, earphones are not returnable.
Refund
There is no refund for the amount used to purchase any product or item
Exchange
We accept exchange for televisions only with conditions listed above.
More information on
How to return
1.Call /whatsapp or email us then deposit the product on nearest courier services within your area.
2.Timeline for return pickup depends on your location.
3. Warranty policy Warranty does not cover damage inflicted by power outages, cockroaches, water, backlight, broken screen or any other problems caused by .